Quote from: aleks86 on June 08, 2026, 10:08:28 PM

And now the second person has filed a complaint against Casino Guru. And of course, this scam casino hasn't responded. It's understandable that they could respond, but nothing. They're just scammers. The website also states that they have a Curacao license. It's easy to verify that this isn't true either.

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Quote from: Maslate on July 27, 2026, 01:27:49 PM

Quote from: aleks86 on June 08, 2026, 10:08:28 PM

And now the second person has filed a complaint against Casino Guru. And of course, this scam casino hasn't responded. It's understandable that they could respond, but nothing. They're just scammers. The website also states that they have a Curacao license. It's easy to verify that this isn't true either.

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That was another topic which i believe has not been solve as well..

In your case, I understand why you’re worried. It has already been two days and the withdrawal is still stuck, while support is only telling you to wait for the team’s decision without giving any clear timeframe. I would also feel uncomfortable if that happened to me.

Looking at 2UP’s profile, though, the community does not seem to consider them scammers since their account has not been tagged. Still, it would be better if someone from their team replied here directly. Their account does not appear very active, although the last login was on July 8, 2026.

Hopefully, they notice this thread and explain what is causing the delay, especially since other members are already following the case.

I also notice that holydarkness has been actively helping with similar issues. You may want to contact him as well, since he might be able to reach the casino or help move the case forward.

Quote from: Wirex_Scam on July 27, 2026, 02:06:02 PM

My case looks different because i Made a lot of deposit and withdrawal too and as  i wrote hope it will be resolved soon.

Quote from: Maslate on July 27, 2026, 02:13:23 PM

Quote from: Wirex_Scam on July 27, 2026, 02:06:02 PM

My case looks different because i Made a lot of deposit and withdrawal too and as  i wrote hope it will be resolved soon.

You can see it that way, and that’s fine. But the main issue is still that your withdrawal has not been released, which is why you opened this scam accusation against them.

Until they process the withdrawal or give a clear explanation with a proper timeframe, people will naturally remain concerned. ( because you made it public)

Quote from: Wirex_Scam on July 27, 2026, 01:14:53 PM

Good Morning

It’s been two days and they still haven’t processed my 25k eur withdrawal.

A brief introduction: I’ve been a VIP membe of 2UP for several months now and, to date, I’ve never had any problems. I’ve even made withdrawals of 15,000 euros, but they’ve always been quick and hassle-free.

This time, however, for some reason I can’t quite understand, following a win of 20k, I requested a withdrawal of 25k. The requested amount was deducted from my gaming account, and I carried on playing as normal, making further deposits and also two other small withdrawals, which were processed promptly.

However, when I saw that my withdrawal request had still not been processed, even though several hours had passed, I contacted the VIP manager and customer support, but both kept saying that they had passed the case on to the relevant team, without giving me any further explanation and without processing my withdrawal, despite my numerous reminders! What’s more, as far as customer support is concerned, my case is closed!

Obviously, I still don’t want to believe that 2up is scamming me, but just in case, I’m posting my story as a warning to other players on BitcoinTalk, in the hope that I’ll soon be able to change my mind and close the case by confirming that my withdrawal has been processed.

Website: https://2up.io
Bitcointalk Profile: https://bitcointalk.org/index.php?action=profile;u=3730494
Gambling Discussion: https://bitcointalk.org/index.php?topic=5562340.0

Quote from: rohang on July 27, 2026, 02:54:00 PM

Quote from: Wirex_Scam on July 27, 2026, 01:14:53 PM

Good Morning

It’s been two days and they still haven’t processed my 25k eur withdrawal.

A brief introduction: I’ve been a VIP membe of 2UP for several months now and, to date, I’ve never had any problems. I’ve even made withdrawals of 15,000 euros, but they’ve always been quick and hassle-free.

This time, however, for some reason I can’t quite understand, following a win of 20k, I requested a withdrawal of 25k. The requested amount was deducted from my gaming account, and I carried on playing as normal, making further deposits and also two other small withdrawals, which were processed promptly.

However, when I saw that my withdrawal request had still not been processed, even though several hours had passed, I contacted the VIP manager and customer support, but both kept saying that they had passed the case on to the relevant team, without giving me any further explanation and without processing my withdrawal, despite my numerous reminders! What’s more, as far as customer support is concerned, my case is closed!

Obviously, I still don’t want to believe that 2up is scamming me, but just in case, I’m posting my story as a warning to other players on BitcoinTalk, in the hope that I’ll soon be able to change my mind and close the case by confirming that my withdrawal has been processed.

Website: https://2up.io
Bitcointalk Profile: https://bitcointalk.org/index.php?action=profile;u=3730494
Gambling Discussion: https://bitcointalk.org/index.php?topic=5562340.0

If your other smaller withdraws have been completed i highly suggest you to cancel the 25k one(if they allow it) and do it in small chunks to get the money out

Many smaller sites often take longer times for big withdraws, and maybe even more scrutiny put on the account/player/kyc etc.

Quote from: rohang on July 27, 2026, 02:54:00 PM

If your other smaller withdraws have been completed i highly suggest you to cancel the 25k one(if they allow it) and do it in small chunks to get the money out

Many smaller sites often take longer times for big withdraws, and maybe even more scrutiny put on the account/player/kyc etc.

Quote from: Pmalek on July 27, 2026, 03:57:02 PM

The requested €25,000 withdrawal is significantly larger than the other transactions visible in the screenshot (€2k and €5k). Casinos sometimes take more time when processing bigger withdrawals and they will also investigate them. Such investigations are carried out by third-party game providers. In your case, it's BGaming because you won the money on Elvis Frog in Vegas.

My guess is that is the reason for the delay. They processed two smaller withdrawals while the big one is pending. If they suspected you of being in violation of their rules, they wouldn't have done that. Everything would have been paused while you were under investigation. Let's hope it's nothing serious.

Quote from: Wirex_Scam on July 27, 2026, 04:03:57 PM

This is the bigger withdrawal, but not the one.

Quote from: Wirex_Scam on July 27, 2026, 04:03:57 PM

In march i Made 3 withdrawal of 17k 7k and 5k in a sigle day.