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GhostSwap unresolved swap case 12.441 ETH (ID 41gf6aamcb79iw8o)
BE
Benedesuuuk
I am publishing this to document my personal experience with GhostSwap and to help others make informed decisions. This post is based on my personal experience and publicly available blockchain data.
Swap ID: 41gf6aamcb79iw8o
Amount: 12.44100000 ETH
Date: 24 May 2026
My wallet: 0x8520cc42c1a3500e82c77079d345f5425ca4c907
Transaction hash: 0xc22d4d100c5589179ee7c0808dea02cf034a9b5c92433eb1f2c4d0c7f27a71fe
What happened:
I sent 12.441 ETH to GhostSwap for a swap on 24 May 2026.
The funds were received, but the swap has not been executed.
I completed full KYC verification via SumSub and provided source-of-funds documentation.
Since then, support has only responded with "no updates" and has not provided timelines or a resolution.
Blockchain observation:
The transaction flow shows that the funds were forwarded to an address associated with HitBTC.
When I asked GhostSwap about this, they stated that HitBTC is not holding my funds.
If this is correct, it raises questions about who currently has control over the funds and the execution path of the swap.
Key inconsistencies:
GhostSwap's marketing materials describe the service as "KYC-free by default" with most swaps processed without verification. In my case, full KYC was required and funds remain unresolved.
Their Terms state that GhostSwap is non-custodial and does not hold user funds, yet my funds have been pending for over a month.
Blockchain data indicates routing through a HitBTC-associated address, while GhostSwap denies custody or control at that stage.
I requested disclosure of the licensed processing partner responsible for my transaction, but received no answer.
I sent a formal request to both support and legal contacts, with no response so far.
Actions I have taken:
Completed KYC via SumSub (25 June 2026)
Submitted source-of-funds documentation
Submitted formal requests to support and legal contacts
Filed public reports on Trustpilot and KYCnot.me
My goal: To recover my 12.441 ETH or complete the requested swap.
I will update this thread as the situation develops.
Swap ID: 41gf6aamcb79iw8o
Amount: 12.44100000 ETH
Date: 24 May 2026
My wallet: 0x8520cc42c1a3500e82c77079d345f5425ca4c907
Transaction hash: 0xc22d4d100c5589179ee7c0808dea02cf034a9b5c92433eb1f2c4d0c7f27a71fe
What happened:
I sent 12.441 ETH to GhostSwap for a swap on 24 May 2026.
The funds were received, but the swap has not been executed.
I completed full KYC verification via SumSub and provided source-of-funds documentation.
Since then, support has only responded with "no updates" and has not provided timelines or a resolution.
Blockchain observation:
The transaction flow shows that the funds were forwarded to an address associated with HitBTC.
When I asked GhostSwap about this, they stated that HitBTC is not holding my funds.
If this is correct, it raises questions about who currently has control over the funds and the execution path of the swap.
Key inconsistencies:
GhostSwap's marketing materials describe the service as "KYC-free by default" with most swaps processed without verification. In my case, full KYC was required and funds remain unresolved.
Their Terms state that GhostSwap is non-custodial and does not hold user funds, yet my funds have been pending for over a month.
Blockchain data indicates routing through a HitBTC-associated address, while GhostSwap denies custody or control at that stage.
I requested disclosure of the licensed processing partner responsible for my transaction, but received no answer.
I sent a formal request to both support and legal contacts, with no response so far.
Actions I have taken:
Completed KYC via SumSub (25 June 2026)
Submitted source-of-funds documentation
Submitted formal requests to support and legal contacts
Filed public reports on Trustpilot and KYCnot.me
My goal: To recover my 12.441 ETH or complete the requested swap.
I will update this thread as the situation develops.
Comments (41)
MU
Murat
Jul 03, 2026 15:09
Damn. I just sent them a pm on telegram.
Did you try reaching out on telegram or simplex?
They have $26k escrowed on OrangeFren, you may contact them.
Did you try reaching out on telegram or simplex?
They have $26k escrowed on OrangeFren, you may contact them.
TR
Trêvoid
Jul 03, 2026 15:14
Im also small amount of security deposit holder for GhostSwap. Why didnt even reach me before doing that swap? I wouldve helped you swap those amounts easily. I wish youd contacted me first.
Sorry about that.
Also, Im reaching out to GhostSwap to see how it works, going to check it out now.
Sorry about that.
Also, Im reaching out to GhostSwap to see how it works, going to check it out now.
JE
JeromeTash
Jul 03, 2026 15:26
I always keep telling people some of these services that market themselves as no-KYC exchanges actually lie most of the time, especially if they use third-party liquidity providers. People should completely be aware of that fact before trying to swap any point. The fact that they are associated with HitBTC even makes it worse.
Good enough; the amount OP tried to exchange is roughly $20K, so the escrowed amount can cover that in case things go south.
Good enough; the amount OP tried to exchange is roughly $20K, so the escrowed amount can cover that in case things go south.
BE
Benedesuuuk
Jul 04, 2026 09:31
Quote from: Murat on July 03, 2026, 03:09:09 PM
OR
OrangeFren
Jul 04, 2026 09:32
Quote from: Murat on July 03, 2026, 03:09:09 PM
BE
Benedesuuuk
Jul 04, 2026 09:55
Thank you all for your support and suggestions.
I want to give a special thanks to those who recommended contacting OrangeFren. After I reached out to them, GhostSwap became noticeably more communicative and cooperative. Today they told me: "I'll update you once we receive a response from the team today."
This is the first real progress since this started. I will keep everyone updated as the situation develops.
I hope we can resolve this soon. Thanks again to everyone who took the time to respond.
I want to give a special thanks to those who recommended contacting OrangeFren. After I reached out to them, GhostSwap became noticeably more communicative and cooperative. Today they told me: "I'll update you once we receive a response from the team today."
This is the first real progress since this started. I will keep everyone updated as the situation develops.
I hope we can resolve this soon. Thanks again to everyone who took the time to respond.
OR
OrangeFren
Jul 04, 2026 09:55
Quote from: Benedesuuuk on July 04, 2026, 09:55:08 AM
BE
Benedesuuuk
Jul 04, 2026 12:46
Quote from: Trêvoid on July 03, 2026, 03:14:32 PM
NO
noorman0
Jul 04, 2026 12:46
Quote from: OrangeFren on July 04, 2026, 09:32:55 AM
BE
Benedesuuuk
Jul 04, 2026 14:47
Quote from: noorman0 on July 04, 2026, 01:22:27 PM
GH
Ghostswap.io
Jul 04, 2026 14:47
We are already in direct contact with the customer and are actively working to resolve the issue.
At this stage, we do not have a confirmed estimated timeframe yet. In cases like this, patience is needed while the process is ongoing, and we will update this thread as soon as we have more information available.
At this stage, we do not have a confirmed estimated timeframe yet. In cases like this, patience is needed while the process is ongoing, and we will update this thread as soon as we have more information available.
MI
mikel_012
Jul 04, 2026 15:08
Quote from: OrangeFren on July 04, 2026, 09:32:55 AM
BE
Benedesuuuk
Jul 04, 2026 18:58
Quote from: mikel_012 on July 04, 2026, 05:45:13 PM
OR
OrangeFren
Jul 04, 2026 17:45
Quote from: mikel_012 on July 04, 2026, 05:45:13 PM
RA
rat03gopoh
Jul 04, 2026 23:14
Quote from: Ghostswap.io on July 04, 2026, 03:08:44 PM
FI
FinneysTrueVision
Jul 05, 2026 05:02
GhostSwaps terms of use state that transactions are subject to automated AML screening. Before taking any claims of no KYC at face value you always have to read these terms to make sure that isnt just some misleading marketing.
I believe the reason you encountered these problems is because your funds can be traced back to Tornado Cash. Going through cross-chain bridges before depositing to HitBTC/GhostSwap did not do enough to obfuscate the origin.
I believe the reason you encountered these problems is because your funds can be traced back to Tornado Cash. Going through cross-chain bridges before depositing to HitBTC/GhostSwap did not do enough to obfuscate the origin.
BE
Benedesuuuk
Jul 05, 2026 05:02
Quote from: rat03gopoh on July 04, 2026, 11:14:00 PM
BE
Benedesuuuk
Jul 04, 2026 23:14
Quote from: FinneysTrueVision on July 05, 2026, 05:02:10 AM
TH
The Cryptovator
Jul 05, 2026 05:02
Quote from: Ghostswap.io on July 04, 2026, 03:08:44 PM
BE
Benedesuuuk
Jul 05, 2026 07:34
Quote from: The Cryptovator on July 05, 2026, 06:55:30 AM
LO
LoyceV
Jul 05, 2026 05:15
I'll quote myself here:
Quote from: LoyceV on July 04, 2026, 12:49:52 PM
Quote from: LoyceV on July 04, 2026, 12:49:52 PM
LO
logfiles
Jul 03, 2026 14:59
Quote from: Benedesuuuk on July 05, 2026, 07:34:23 AM
TR
Trêvoid
Jul 07, 2026 06:25
Quote from: Benedesuuuk on July 04, 2026, 12:46:10 PM
BE
Benedesuuuk
Jul 07, 2026 06:36
Quote from: Trêvoid on July 07, 2026, 06:25:59 AM
LO
LoyceV
Jul 07, 2026 07:48
Quote from: OrangeFren on July 04, 2026, 09:32:55 AM
BE
Benedesuuuk
Jul 10, 2026 07:13
Update July 10, 2026.
Since July 8, GhostSwap has stopped responding both in private Telegram chat and here on the forum. That's 2 days of silence now.
Their last public statement here was on July 4: "we are actively working to resolve the issue... no confirmed estimated timeframe yet." Six days have passed since then with no further update.
Full KYC verification and all requested documents were submitted on June 25 that's already more than 2 weeks ago.
My funds have been blocked since May 24 nearly 7 weeks now.
I'll repeat my question to GhostSwap: if this is a "priority" case, as stated on July 4, why is there still no even approximate timeframe after 6 more days of silence?
Since July 8, GhostSwap has stopped responding both in private Telegram chat and here on the forum. That's 2 days of silence now.
Their last public statement here was on July 4: "we are actively working to resolve the issue... no confirmed estimated timeframe yet." Six days have passed since then with no further update.
Full KYC verification and all requested documents were submitted on June 25 that's already more than 2 weeks ago.
My funds have been blocked since May 24 nearly 7 weeks now.
I'll repeat my question to GhostSwap: if this is a "priority" case, as stated on July 4, why is there still no even approximate timeframe after 6 more days of silence?
NO
NotATether
Jul 10, 2026 07:13
Quote from: OrangeFren on July 04, 2026, 11:17:52 AM
BE
Benedesuuuk
Jul 10, 2026 11:16
Quote from: NotATether on July 10, 2026, 07:27:54 AM
MI
mikel_012
Jul 10, 2026 07:27
Quote from: NotATether on July 10, 2026, 07:27:54 AM
LO
LoyceV
Jul 10, 2026 13:57
Quote from: mikel_012 on July 10, 2026, 01:46:14 PM
BE
Benedesuuuk
Jul 10, 2026 13:57
Quick update I've also posted reviews on Trustpilot for both GhostSwap and HitBTC to document this case publicly.
What I don't understand: GhostSwap tells me "HitBTC is not holding your funds." But I checked the blockchain myself the funds went to a HitBTC address.
Then I contact HitBTC they refuse to explain anything and tell me to go to the police.
So one says "not us," the other says "we won't tell you." But my money is somewhere between them. It's hard not to get the impression that they're both playing the same game.
What I don't understand: GhostSwap tells me "HitBTC is not holding your funds." But I checked the blockchain myself the funds went to a HitBTC address.
Then I contact HitBTC they refuse to explain anything and tell me to go to the police.
So one says "not us," the other says "we won't tell you." But my money is somewhere between them. It's hard not to get the impression that they're both playing the same game.
RE
RedFlix
Jul 10, 2026 15:07
I can't understand why orangefren can't help you recover the scammed amount and then stop cooperation with ghostswap forever. What's the point of holding escrowed funds only for users using their ref link while the service is scamming other users? Who would trust orangefren even if he receives special treatment if they're promoting a service scam to others? I can't find the logic in this point.
To orangefren, I will start a scam exchange platform, but I can't promote it anywhere. I will use your platform to list my scam. In exchange, I will guarantee you a sweet affiliate commission and put a considerable amount in escrow just for you to make sure that I will not scam users coming from your links. Is this possible?
To orangefren, I will start a scam exchange platform, but I can't promote it anywhere. I will use your platform to list my scam. In exchange, I will guarantee you a sweet affiliate commission and put a considerable amount in escrow just for you to make sure that I will not scam users coming from your links. Is this possible?
BE
Benedesuuuk
Jul 11, 2026 06:09
Quote from: RedFlix on July 11, 2026, 02:21:11 AM
GH
Ghostswap.io
Jul 11, 2026 02:21
First, we want to say sorry, to Benedesuuuk and to everyone following this. We know it has taken a long time, and we understand the frustration.
This is a genuinely complex case, and getting it right takes some time. We are not sitting on it. We are actively working to take care of it and to solve it as soon as we can, and we honestly believe it will be resolved.
We also want to be clear about one thing. We have nowhere to go. We are not disappearing and we are not walking away from this. We will stay right here, we will keep this thread updated as things move, and we will keep Benedesuuuk informed directly at the same time.
We only ask that people understand the situation while we work through it. To The Cryptovator, OrangeFren, and everyone who kept this fair and gave us room to respond, thank you. We would rather be held to account here in the open.
This is a genuinely complex case, and getting it right takes some time. We are not sitting on it. We are actively working to take care of it and to solve it as soon as we can, and we honestly believe it will be resolved.
We also want to be clear about one thing. We have nowhere to go. We are not disappearing and we are not walking away from this. We will stay right here, we will keep this thread updated as things move, and we will keep Benedesuuuk informed directly at the same time.
We only ask that people understand the situation while we work through it. To The Cryptovator, OrangeFren, and everyone who kept this fair and gave us room to respond, thank you. We would rather be held to account here in the open.
LO
LoyceV
Jul 11, 2026 08:02
@OP: if you would have followed the Scam Report Format, I could have left Ghostswap.io negative feedback days ago. I did it now, and I recommend you do the same. If you open a Trust Flag and carefully read the details, I'll Support the Flag and this "exchanger" gets a nice yellow or red warning banner above his topic.
Quote from: Ghostswap.io on July 11, 2026, 08:02:23 AM
Quote from: Ghostswap.io on July 11, 2026, 08:02:23 AM
BE
Benedesuuuk
Jul 11, 2026 11:10
Quote from: LoyceV on July 11, 2026, 09:22:30 AM
LO
logfiles
Jul 11, 2026 08:02
Quote from: Ghostswap.io on July 11, 2026, 08:02:23 AM
RE
RedFlix
Jul 13, 2026 17:07
Quote from: LoyceV on July 11, 2026, 09:22:30 AM
LO
LoyceV
Jul 11, 2026 11:10
Quote from: RedFlix on Today at 12:31:25 AM
EX
examplens
Jul 13, 2026 17:07
Quote from: Ghostswap.io on July 11, 2026, 08:02:23 AM
OR
OrangeFren
Jul 13, 2026 17:07
Quote from: RedFlix on July 11, 2026, 02:21:11 AM
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