Dear BC.Game Operations and Risk Team,
I am writing to formally log an urgent dispute regarding a total withdrawal of ₹60,000 INR processed through your platform on 29/07/2026 with order id's F-1872067474482928525 and F-1872067554125631885 amounting 30k each.
While the status of this withdrawal reflects as "Completed" on your platform, the third-party payment gateway / peer-to-peer (P2P) merchant utilized by your payment routing system transmitted funds originating from an account flagged for fraudulent or illicit activity.
As a direct consequence of receiving this payment, a legal lien and debit freeze have been placed on my bank account by law enforcement authorities (Cyber Crime Cell) under Acknowledgement 31908260165092.
Because your platform routed my withdrawal using a compromised source account, I am now facing severe financial hardship, total lock-out of my personal funds, and legal liability for a transaction initiated solely by your designated payment processor.
FORMAL DEMANDS

1.NOC / Clearance Coordination: Direct your payment gateway provider to co-operate with the investigating Cyber Crime authority to clarify that this transaction was a legitimate user withdrawal from your platform, and issue a No Objection Certificate (NOC) to release my bank account.
2.Reimbursement / Indemnification: In the event that these funds remain seized or attached to a criminal freeze due to your payout provider's compromised account, I demand a full reimbursement of ₹60,000 INR credited back to my secure platform balance (or via clean crypto payout/USDT) alongside indemnity for damages caused by the freeze.
Bcgame user id :- 20605843
Although if you need  any other proofs and details with screenshots about the event i will be more than happy to provide that.but i can only share those in personal messages.

Quote from: holydarkness on August 14, 2026, 03:52:38 PM

Quote from: suzanne5223 on August 14, 2026, 01:05:42 PM

Quote from: holydarkness on August 13, 2026, 04:52:48 PM

Quote from: suzanne5223 on August 13, 2026, 05:23:29 AM

I thought you said the fund is frozen by your country's law enforcement authorities, which means there's a high chance for you to go to jail. But you're requesting reimbursement at this moment when you ought to consult a criminal defense or financial crimes attorney to protect yourself against liability.

[...]

Umm... no, that is not quite correct [...]

Ok. Now I understand how the transaction was executed, which means the reason for the operational failure is the (backlog and tainted routing), which is done by the selected merchant who is unable to process the withdrawal cleanly, not the gambling platform, and based on the OP reply to your message, s/he seems to be aware of the situation.

I wonder s/he didn't use a secure alternative.

Like Nrcewker said, and I learned this bits by bits from Bitcoin Smith too as he's native, Indian govt put a heavy tax on crypto-to-fiat [vice versa] transaction. This heavily discouraged gamblers to play with "a secure alternative" of crypto freedom as they have to pay quite heavy tax to convert to crypto. And that's why so many INR user prefer to use fiat as it "bypass" the need to pay the tax of crypto purchase.

Yes that is the case and bcgame was working fine till these payments. After arrival of these two payments . I wan unable to use my bank account and when i contacted the bank they emailed me the cyber complaint reference number with transaction that were made from bcgame and They froze my bank account with that and told me to get NOC from investigating officer.

Quote from: Bcgameuserdeposit on August 17, 2026, 03:29:36 PM

Yes that is the case and bcgame was working fine till these payments. After arrival of these two payments . I wan unable to use my bank account and when i contacted the bank they emailed me the cyber complaint reference number with transaction that were made from bcgame and They froze my bank account with that and told me to get NOC from investigating officer.

Well, have you try Bitcoin Smith's method below? As suggested many days ago? Granted, you most likely won't get your winning and withdrawal from BC, but at least the rest of your banking account and balance wasn't frozen.

Quote from: Bitcoin Smith on August 13, 2026, 03:45:03 PM[...]

What you can do is, remove the debit freeze on your account ny follwing the same steps mentioned here How to Unfreeze bank account - Detailed version.

Whenever I contact my bank for this they say we can't do anything about this you need to get in touch with investigating officer about this and get NOC from them and i even contacted investigating officer. He said only thing i can do is if you return the money to scammed user whose funds where stolen . I can provide you NOC when the funds are returned and can mark the case closed and settled. But if you refuse to return the money i can't do much your bank will remain frozen until full investigation is done after that your bank will return to normal if you are found  innocent.

Quote from: Bcgameuserdeposit on August 17, 2026, 04:32:35 PM

Whenever I contact my bank for this they say we can't do anything about this you need to get in touch with investigating officer about this and get NOC from them and i even contacted investigating officer. He said only thing i can do is if you return the money to scammed user whose funds where stolen . I can provide you NOC when the funds are returned and can mark the case closed and settled. But if you refuse to return the money i can't do much your bank will remain frozen until full investigation is done after that your bank will return to normal if you are found  innocent.

I think it is not too far of a bet to say that you did NOT read Bitcoin Smith's guide, because I read that --yes, I am in no need to unfreeze my bank, nor an INR and those banks account holder, but I still spare some minutes that helps immensely in understanding the steps-- and there is an explicit details on how to take step after the bank said they can't do anything about this.

Quote from: holydarkness on August 17, 2026, 04:43:27 PM

Quote from: Bcgameuserdeposit on August 17, 2026, 04:32:35 PM

Whenever I contact my bank for this they say we can't do anything about this you need to get in touch with investigating officer about this and get NOC from them and i even contacted investigating officer. He said only thing i can do is if you return the money to scammed user whose funds where stolen . I can provide you NOC when the funds are returned and can mark the case closed and settled. But if you refuse to return the money i can't do much your bank will remain frozen until full investigation is done after that your bank will return to normal if you are found  innocent.

I think it is not too far of a bet to say that you did NOT read Bitcoin Smith's guide, because I read that --yes, I am in no need to unfreeze my bank, nor an INR and those banks account holder, but I still spare some minutes that helps immensely in understanding the steps-- and there is an explicit details on how to take step after the bank said they can't do anything about this.

Sir i read that entire post and understood everything but i can't force things now because since these are gaming  funds and betting is illegal in india. I can't do much other than listening to them but will still try the section method Tommorow with my bank and hope that will work for me now.

Quote from: Bcgameuserdeposit on August 17, 2026, 04:50:14 PM

Quote from: holydarkness on August 17, 2026, 04:43:27 PM

Quote from: Bcgameuserdeposit on August 17, 2026, 04:32:35 PM

Whenever I contact my bank for this they say we can't do anything about this you need to get in touch with investigating officer about this and get NOC from them and i even contacted investigating officer. He said only thing i can do is if you return the money to scammed user whose funds where stolen . I can provide you NOC when the funds are returned and can mark the case closed and settled. But if you refuse to return the money i can't do much your bank will remain frozen until full investigation is done after that your bank will return to normal if you are found  innocent.

I think it is not too far of a bet to say that you did NOT read Bitcoin Smith's guide, because I read that --yes, I am in no need to unfreeze my bank, nor an INR and those banks account holder, but I still spare some minutes that helps immensely in understanding the steps-- and there is an explicit details on how to take step after the bank said they can't do anything about this.

Sir i read that entire post and understood everything but i can't force things now because since these are gaming  funds and betting is illegal in india. I can't do much other than listening to them but will still try the section method Tommorow with my bank and hope that will work for me now.

That's fair enough because you need to provide proof of funds in the process to get the debit freeze unblocked and gambling is illegal then your account can still be locked or even terminated.

If you have a considerable amount beyond that 60K then you have no other option than to pay that 60K from your own pocket and get the account unlocked and I suggest doing it if you have any loans associated with that account or your CIBIL is gonna get ruined for sure.

If you don't have any balance or no loans attached, then just leave it as it and let the investigation continue. This doesn't make you a criminal and you are not going to jail for a debit freeze or lien.