Comments (319)
Have you contacted the support on the site? If no, itÂs better you contact the support to know the reason why your withdrawal is being delayed.I made a withdrawal request. Pending. I've been waiting for 24 hours already.
Thank you for patiently waiting, I'd like to inform you that this pending transaction has been escalated already to our related team. However, at this moment we haven't received any response from them. No worries, I will keep an eye on this ticket to make sure that I'll keep sending updates to them in order to expedite the process. I know how frustrating this sounds to you. Rest assured, once I get any word from our team, I will notify you through your registered email immediately. In the meantime, is there anything else I can help you with?
5:08 pm
I'm still waiting for the withdrawal
I've been waiting for 60 hours. No one says what's wrong. They just said to wait. Is that normal?
ID 9dd67755-9d4a-4750-bae7-06c040ed49d7
ID 9dd67755-9d4a-4750-bae7-06c040ed49d7
I've been waiting for 60 hours. No one says what's wrong. They just said to wait. Is that normal?
ID 9dd67755-9d4a-4750-bae7-06c040ed49d7
Did they give you a reason why your withdrawal is pending for this long? Something like that they are doing verification of your bet activity?
For normal withdrawal, most casinos wont let players to wait that long even if the casino implement manual withdrawal.
If there is no reason, you should ask them the reason why you have to wait and also ask them how long you have to wait.
One question, is it a big amount of withdrawal you have requested?
they paid
The thing is that sometimes we gamblers just need to atleast exercise a little patience, although I understand that it can be frustrating sometimes when the withdrawal to win is being pending but the right thing to do complain to customer service and when attended to a little patience can go along way.Their withdrawals are problematic. It's been an hour and they didnt pay, still pending. I saw on their chat people also complaining about the withdrawals are not bein sent.
I'll update if they send and when..
ID: 9df76edb-4ef0-49da-9db6-1a1579ddef61
QuotePS: I didnt't get any bonus etc from them. Just deposited and played limbo thats all.
edit: 2 hours and still nothing. Live support doesnt help only telling me to wait
What bonus were you expecting exactly? First time deposit bonus or special promotion?
2 hours is still early, wait atleast 24 hours to get feedback and then if not solve you further proceed to see why delay.
The thing is that sometimes we gamblers just need to atleast exercise a little patience, although I understand that it can be frustrating sometimes when the withdrawal to win is being pending but the right thing to do complain to customer service and when attended to a little patience can go along way.Their withdrawals are problematic. It's been an hour and they didnt pay, still pending. I saw on their chat people also complaining about the withdrawals are not bein sent.
I'll update if they send and when..
ID: 9df76edb-4ef0-49da-9db6-1a1579ddef61
QuotePS: I didnt't get any bonus etc from them. Just deposited and played limbo thats all.
edit: 2 hours and still nothing. Live support doesnt help only telling me to wait
What bonus were you expecting exactly? First time deposit bonus or special promotion?
2 hours is still early, wait atleast 24 hours to get feedback and then if not solve you further proceed to see why delay.
As you can check the messages above that Razed fishy to pay people who got bonus and withdraw they closed their account and didnt pay. I didnt know that but thanks god I rejected before I deposit.
In crypto casino waiting 24 hours and everyone here complaining is normal for you?
https://prnt.sc/ustCLXp8JuQ3
As you can read here, Alex got his payment after waiting 60 hours. Do you think a casino doing this is normal?
I've been waiting for 60 hours. No one says what's wrong. They just said to wait. Is that normal?
ID 9dd67755-9d4a-4750-bae7-06c040ed49d7
Talked with their team member Mark on telegram,
He said they will check my gameplay because they had alerts on their site.
After waiting 11 hours, I got this reply as this.
Winning from their original game and not being able to withdraw your winning..
He said they will check my gameplay because they had alerts on their site.
After waiting 11 hours, I got this reply as this.
Winning from their original game and not being able to withdraw your winning..
First of all, hello everyone,
I am sad that this happened to me in 2025 on a licensed crypto casino site.
When I was playing on Shuffle, they mentioned the existence of such a site in the chat room and said that you can deposit SHFL coins and that the site is very nice. So when I was looking for an alternative site to Shuffle and BCGame, I decided to give it a try.
I found out from their live help that they have vip transfer features and I opened my account with a boosted level by moving my stats from bcgame here and started playing here a few days after my membership (yesterday 14/01/2025).
I made my first deposit with USDT and won and then lost while playing limbo.
https://prnt.sc/7v3yfv_PKkJL
Then I made a 2nd investment and continued to play limbo and after losing hands I made a decent profit on limbo.
I leave here a screenshot and a link to these winning hands
https://www.razed.com/?betid=124156343
https://www.razed.com/?betid=124156314
https://prnt.sc/prI8abhMuYCD
https://prnt.sc/ktCLWOVeVuUU
https://prnt.sc/SsX-1KLuQnG1
https://prnt.sc/lxx1Gi5Lp1Kz
After this win, I took a very small portion of the money and bet on sports events.
https://prnt.sc/XML0nTh4MACa
I ordered to withdraw the other part and started waiting
https://prnt.sc/Rs8Ctyx45O0d
Hours passed, but when I saw that my money was not paid in any way, when I asked live help about the situation, I was passed with automatic messages. The message was always the same, script messages and I got no results.
https://prnt.sc/G2MV3FYif6FO
https://prnt.sc/2jd3jddC1Kf7
Likewise
Although the sports coupon won, they first did not deposit the amount of my coupon into my account, they told me to wait, and they deposited this gain as a result of my writing to live help many times. However, I have already lost this winnings due to the stress I experienced because my withdrawal request was not processed and sent.
In the meantime, I sent messages to their social media accounts, under their headlines on bitcointalk, and to the telegram address of their manager named Mark, expressing my dissatisfaction with my withdrawal request, and he responded hours later. Of course, there is nothing more natural than a site's administrator or official sleeping due to the time zone difference, but as far as I understand, this site has very few employees and only 1 official, so I could not get any other feedback from anywhere
He told me that checks will be made, that they have the right to do so, and that my check will be sent after the check within 24 hours of my check.
https://prnt.sc/6qQxeX4ErqhE
https://prnt.sc/PrFYpr-_rykt
https://prnt.sc/g_udzrI0YXuL
Even though he told me that 99.9% of withdrawals on their site were instant, everyone on bitcointalk, trustpilot and their own site chat was complaining that they hadn't received their money for hours or even days.
I've been waiting for 60 hours. No one says what's wrong. They just said to wait. Is that normal?
ID 9dd67755-9d4a-4750-bae7-06c040ed49d7
Mark told me that the review would be done by the developers in the EU time zone and that I should wait till 24 hours timeframe of my withdrawal.
https://prnt.sc/JT-LeIiq4n4M
https://prnt.sc/wnD1PuoiBdLK
Whether to play or not to play on this site, which has kept me waiting for almost 24 hours, is up to you with all the screenshots I have shared and screen recordings and correspondence histories that I can share.
Of course, if my money is paid, I will correct this message as resolved, but the nerves, stress, insomnia and irritability I have experienced in this process will be left as damage.
My personal trust in this site, which claims to have very fast money transfers on its site, makes all kinds of excuses for not paying a new customer his earnings from his original games, and has a small number of employees, has been sadly shaken. So much so that I have been ridiculed on my fellow streamers' telegram channels for not being paid for such a sum.
I am afraid that the authorities will confiscate my winnings under false pretenses and will try to justify themselves here.
It is a shame that this is still happening in 2025, when gambling is supposed to be entertainment, not stress or think about whether your can withdraw your winning or not.
Their withdrawals are problematic. It's been an hour and they didnt pay, still pending. I saw on their chat people also complaining about the withdrawals are not bein sent.
I'll update if they send and when..
ID: 9df76edb-4ef0-49da-9db6-1a1579ddef61
PS: I didnt't get any bonus etc from them. Just deposited and played limbo thats all.
edit: 2 hours and still nothing. Live support doesnt help only telling me to wait
Edit: 8 hours and still nothing
Hello Geekking,
Our team has been in constant communication with you. We have explained many times that 99.9% of withdrawals are instant, although there are few which must be manually checked.
Often this can result in a gameplay check, where we communicate with our internal Originals team and sometimes 3rd Party Providers to ensure everything is legitimate.
Our team explained that we are in this process. We are well within our right to hold your withdrawal whilst we perform this gameplay check. Normally this takes around 24 hours to complete, although it can sometimes take a few days.
I understand it is extremely frustrating to experience, although we must be cautious as well.
Currently it has been 21 hours since you placed your withdrawal of 1,568.55 USD
Regardless of your accusations here, we will continue to update you and stay in touch regarding your withdrawal.
Thank you.
Reading all of this stuff recently makes me relieved I never followed through with my VIP transfer on this site. Got my VIP level boosted to platinum 6 and got some promises from them on telegram. Still I had a bad feeling about this site and never bothered to deposit even the smallest amount.
All that happened when they havenÂt even been in the forum yet and it honestly doesnÂt look like they are here to stay. Excuses after excuses is never a good sign.
All that happened when they havenÂt even been in the forum yet and it honestly doesnÂt look like they are here to stay. Excuses after excuses is never a good sign.
Reading all of this stuff recently makes me relieved I never followed through with my VIP transfer on this site. Got my VIP level boosted to platinum 6 and got some promises from them on telegram. Still I had a bad feeling about this site and never bothered to deposit even the smallest amount.
All that happened when they havenÂt even been in the forum yet and it honestly doesnÂt look like they are here to stay. Excuses after excuses is never a good sign.
Would you mind to share what did you get from the VIP transfer program except getting your razed account boosted to the same level as your other casino's account?
Did you get something like free balance or maybe free spins from the VIP transfer program? As you said that you have not deposited even the smallest one so I doubt that you have experienced the benefits such as weekly/monthly bonus.
I have an account here that I created when they had an offer of free balance months ago but I have never came back to play because I still can find the comfort here maybe because they are new and less active here in this forum.
Reading all of this stuff recently makes me relieved I never followed through with my VIP transfer on this site. Got my VIP level boosted to platinum 6 and got some promises from them on telegram. Still I had a bad feeling about this site and never bothered to deposit even the smallest amount.
All that happened when they havenÂt even been in the forum yet and it honestly doesnÂt look like they are here to stay. Excuses after excuses is never a good sign.
Would you mind to share what did you get from the VIP transfer program except getting your razed account boosted to the same level as your other casino's account?
Did you get something like free balance or maybe free spins from the VIP transfer program? As you said that you have not deposited even the smallest one so I doubt that you have experienced the benefits such as weekly/monthly bonus.
I have an account here that I created when they had an offer of free balance months ago but I have never came back to play because I still can find the comfort here maybe because they are new and less active here in this forum.
Sure sure, I copy past the telegram offer:
QuoteI have boosted your rank to Platinum VI , you will still earn all cash rewards as you play!
Your wager target is $1,000,000$
Your deposit target is $10,000$
I will give you a $1750 bonus when you reach this on top of all of our other rewards!
I can also offer you a 10% raw cash boost on your first deposit with us, no wager required at all for you to try Razed risk free!
There was one guy on the previous page that also got "risk free" money with no wager required but as we have seen this bonus then got cancelled by them for whatever reason. Guess same would have happened to me.
There is no advantage of transfering your VIP to this site.
This is a site that does not pay you your money even if it has any advantage and does not pay you with all kinds of excuses. I think they shouldn't even have a title in the forum.
Automatic messages, constant excuses, not paying the winnings you get from their original games, threatening messages and banning from the chat room.
This is literally the summary of this site
This is a site that does not pay you your money even if it has any advantage and does not pay you with all kinds of excuses. I think they shouldn't even have a title in the forum.
Automatic messages, constant excuses, not paying the winnings you get from their original games, threatening messages and banning from the chat room.
This is literally the summary of this site
Their withdrawals are problematic. It's been an hour and they didnt pay, still pending. I saw on their chat people also complaining about the withdrawals are not bein sent.
I'll update if they send and when..
ID: 9df76edb-4ef0-49da-9db6-1a1579ddef61
PS: I didnt't get any bonus etc from them. Just deposited and played limbo thats all.
edit: 2 hours and still nothing. Live support doesnt help only telling me to wait
Edit: 8 hours and still nothing
Hello Geekking,
Our team has been in constant communication with you. We have explained many times that 99.9% of withdrawals are instant, although there are few which must be manually checked.
Often this can result in a gameplay check, where we communicate with our internal Originals team and sometimes 3rd Party Providers to ensure everything is legitimate.
Our team explained that we are in this process. We are well within our right to hold your withdrawal whilst we perform this gameplay check. Normally this takes around 24 hours to complete, although it can sometimes take a few days.
I understand it is extremely frustrating to experience, although we must be cautious as well.
Currently it has been 21 hours since you placed your withdrawal of 1,568.55 USD
Regardless of your accusations here, we will continue to update you and stay in touch regarding your withdrawal.
Thank you.
Hello,
I would like to provide an update on this situation with Geekking.
We concluded our gameplay check and all is cleared.
Unbeknowsed to me, Geekking cancelled his withdrawal 11 hours ago~ and lost the balance.
This is not the reason why we hold withdrawals, and not something that we stand for at Razed.
We reinstated his balance of 1,562.14 USD and paid his withdrawal.
We will be closing his account due to Responsible Gambling concerns that came up during our interactions with him.
We apologise to him for having delayed his withdrawal, although due to our 0 fraud tolerance policy, we must perform gameplay checks where required.
Thank you.
Hello,
I feel the need to correct this because yesterday, succumbing to the stress and anticipation of my balance coming in, I canceled my withdrawal request and lost.
I withdrew a very small amount and in this process, the site official Mark contacted me and when he said that the review process was completed and that I could withdraw my money, I said that I had already lost it all, that there was a small amount left.
He told me that this was not true, that my first winnings of 1562 USD would be credited back to my account and that my account would be closed.
I have not been able to sleep for 2 days and I have been stressed. I apologize if I have offended anyone. I hope no one else has to go through such a difficult and boring experience.
I was very happy that my balance was redefined in a gentlemanly and honest way, which I never expected.
I hope your path will be much more successful and beautiful, Razed team.
I feel the need to correct this because yesterday, succumbing to the stress and anticipation of my balance coming in, I canceled my withdrawal request and lost.
I withdrew a very small amount and in this process, the site official Mark contacted me and when he said that the review process was completed and that I could withdraw my money, I said that I had already lost it all, that there was a small amount left.
He told me that this was not true, that my first winnings of 1562 USD would be credited back to my account and that my account would be closed.
I have not been able to sleep for 2 days and I have been stressed. I apologize if I have offended anyone. I hope no one else has to go through such a difficult and boring experience.
I was very happy that my balance was redefined in a gentlemanly and honest way, which I never expected.
I hope your path will be much more successful and beautiful, Razed team.
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