Shuffle Casino defrauded me of $15,576.30.

Scam Reports Other Active 21 views View on BitcoinTalk

Shuffle Account: LxGvrU00

Disputed Amount: $15,576.30 USD

I am a player from China, and Shuffle has left me completely devastated; I am hoping to find help here.

August 25, 2026: I deposited a total of $8,678 and won in the live casino, bringing my account balance to $15,576. I then requested a withdrawal. The casino emailed me asking to upload identity verification documents; after I submitted them and they were approved, customer support informed me that I needed to wait for a manual review (without specifying a timeframe). Subsequently, the casino unilaterally disabled my live chat function, leaving only an email address for contact. I sent emails to that address but received no reply.

It is now August 27; my withdrawal status remains "Pending Review," and I have received no email response. While I understand standard review procedures, I cannot comprehend why my live chat access was cut off. It seems they are deliberately ignoring me, leaving me in constant anxiety that I might lose this substantial sum of money.

I demand that Shuffle process my withdrawal request immediately! I am simply a player who won money through legitimate betting! Why am I being treated this way? No casino treats loyal players like this!

I have posted this same message on Trustpilot and Casino.Guru; I will delete all these posts immediately once my issue is resolved.

Aug 27, 2026 10:41

quote

Like 0 Dislike

Shuffle Account: LxGvrU00

Disputed Amount: $15,576.30 USD

I am a player from China, and Shuffle has left me completely devastated; I am hoping to find help here.

August 25, 2026: I deposited a total of $8,678 and won in the live casino, bringing my account balance to $15,576. I then requested a withdrawal. The casino emailed me asking to upload identity verification documents; after I submitted them and they were approved, customer support informed me that I needed to wait for a manual review (without specifying a timeframe). Subsequently, the casino unilaterally disabled my live chat function, leaving only an email address for contact. I sent emails to that address but received no reply.

It is now August 27; my withdrawal status remains "Pending Review," and I have received no email response. While I understand standard review procedures, I cannot comprehend why my live chat access was cut off. It seems they are deliberately ignoring me, leaving me in constant anxiety that I might lose this substantial sum of money.

I demand that Shuffle process my withdrawal request immediately! I am simply a player who won money through legitimate betting! Why am I being treated this way? No casino treats loyal players like this!

I have posted this same message on Trustpilot and Casino.Guru; I will delete all these posts immediately once my issue is resolved.

Edited Sep 12, 2026 15:17

Report to moderator

Comments (9)

It would help if you could post the proofs and stuffs following the scam accusation thread '' format '' properly with screenshots and stufffs...

But yeah this shuffle site is a bunch of fucking low life scumbag pieces of shit they recently involved with a bunch of scam reports around here with several other people.
so they deserve to get f*****************

Re: Shuffle Casino defrauded me of $15,576.30.

Aug 27, 2026 10:55

quote

Like 0 Dislike

It would help if you could post the proofs and stuffs following the scam accusation thread '' format '' properly with screenshots and stufffs...

But yeah this shuffle site is a bunch of fucking low life scumbag pieces of shit they recently involved with a bunch of scam reports around here with several other people.
so they deserve to get f*****************

Report to moderator

They did that to me with a $10k deposit and a pending withdrawal of $44,000.  After submitting KYC and having to wait almost 2 weeks, they finally sent me an email saying they closed my account and confiscated all funds associated.  Totaling $48,000.  They cited very vague terms I allegedly violated - game exploitation and haven't responded since.  This all started on July 14, 2026.

Re: Shuffle Casino defrauded me of $15,576.30.

Aug 27, 2026 10:56

quote

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They did that to me with a $10k deposit and a pending withdrawal of $44,000. After submitting KYC and having to wait almost 2 weeks, they finally sent me an email saying they closed my account and confiscated all funds associated. Totaling $48,000. They cited very vague terms I allegedly violated - game exploitation and haven't responded since. This all started on July 14, 2026.

Report to moderator

Sometimes it will be very difficult for us to know if what you are saying is truly the same way it happened when you are unable to feel the proof of it. This is why we strongly advise that some evidence be shown between what transpired and how you have gone to this condition so far with them.

Without any violation of the rules, I don't think there should be anything stopping you from making withdrawals after you have completed the KYC. This is where some evidence concerning your conversation and their response is needed to know what actually happened.

Re: Shuffle Casino defrauded me of $15,576.30.

Aug 27, 2026 10:58

quote

Like 0 Dislike

Sometimes it will be very difficult for us to know if what you are saying is truly the same way it happened when you are unable to feel the proof of it. This is why we strongly advise that some evidence be shown between what transpired and how you have gone to this condition so far with them.

Without any violation of the rules, I don't think there should be anything stopping you from making withdrawals after you have completed the KYC. This is where some evidence concerning your conversation and their response is needed to know what actually happened.

Report to moderator

Writing to inform that I am watching this thread, already, and waiting for OP to substantiate his case, so no need for anyone to nudge me [not that I didn't appreciate it].

Re: Shuffle Casino defrauded me of $15,576.30.

Aug 27, 2026 16:22

quote

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Writing to inform that I am watching this thread, already, and waiting for OP to substantiate his case, so no need for anyone to nudge me [not that I didn't appreciate it].

Report to moderator

It has been four days since I applied for the withdrawal, but I still haven't received any response from Shuffle. It seems as if my application for the withdrawal has nothing to do with them at all. I'm completely at a loss. They have disabled my online customer service function and I have never received a reply when sending emails. I want to upload an image, but this is my first time on this forum. I don't know how to send it.

Re: Shuffle Casino defrauded me of $15,576.30.

Aug 29, 2026 08:42

quote

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It has been four days since I applied for the withdrawal, but I still haven't received any response from Shuffle. It seems as if my application for the withdrawal has nothing to do with them at all. I'm completely at a loss. They have disabled my online customer service function and I have never received a reply when sending emails. I want to upload an image, but this is my first time on this forum. I don't know how to send it.

Report to moderator

[quote=LxGvrU00 on August 29, 2026, 08:42:55 AM]
It has been four days since I applied for the withdrawal, but I still haven't received any response from Shuffle. It seems as if my application for the withdrawal has nothing to do with them at all. I'm completely at a loss. They have disabled my online customer service function and I have never received a reply when sending emails. I want to upload an image, but this is my first time on this forum. I don't know how to send it.

[/quote]You can post an image using talkimg.com and someone can quote the post you make showing the photo. It will show up then. Otherwise you have to rank up or buy a copper membership from the admins.  If you need help you can visit this thread and read about a copper membership.

Re: Shuffle Casino defrauded me of $15,576.30.

Aug 29, 2026 10:41

quote

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Quote from: LxGvrU00 on August 29, 2026, 08:42:55 AM
It has been four days since I applied for the withdrawal, but I still haven't received any response from Shuffle. It seems as if my application for the withdrawal has nothing to do with them at all. I'm completely at a loss. They have disabled my online customer service function and I have never received a reply when sending emails. I want to upload an image, but this is my first time on this forum. I don't know how to send it.

You can post an image using talkimg.com and someone can quote the post you make showing the photo. It will show up then. Otherwise you have to rank up or buy a copper membership from the admins. If you need help you can visit this thread and read about a copper membership.

Report to moderator

[quote=yahoo62278 on August 29, 2026, 10:41:21 AM]
[quote=LxGvrU00 on August 29, 2026, 08:42:55 AM]
It has been four days since I applied for the withdrawal, but I still haven't received any response from Shuffle. It seems as if my application for the withdrawal has nothing to do with them at all. I'm completely at a loss. They have disabled my online customer service function and I have never received a reply when sending emails. I want to upload an image, but this is my first time on this forum. I don't know how to send it.

[/quote]You can post an image using talkimg.com and someone can quote the post you make showing the photo. It will show up then. Otherwise you have to rank up or buy a copper membership from the admins.  If you need help you can visit this thread and read about a copper membership. 

[/quote]
Yeah buddy use this guys here: https://talkimg.com/
post the images and then PASTE the URLs back in here, then.

People will help you for sure !

Re: Shuffle Casino defrauded me of $15,576.30.

Aug 29, 2026 12:14

quote

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Quote from: yahoo62278 on August 29, 2026, 10:41:21 AM
Quote from: LxGvrU00 on August 29, 2026, 08:42:55 AM
It has been four days since I applied for the withdrawal, but I still haven't received any response from Shuffle. It seems as if my application for the withdrawal has nothing to do with them at all. I'm completely at a loss. They have disabled my online customer service function and I have never received a reply when sending emails. I want to upload an image, but this is my first time on this forum. I don't know how to send it.
You can post an image using talkimg.com and someone can quote the post you make showing the photo. It will show up then. Otherwise you have to rank up or buy a copper membership from the admins. If you need help you can visit this thread and read about a copper membership.

Yeah buddy use this guys here:

post the images and then PASTE the URLs back in here, then.

People will help you for sure !

Report to moderator

[quote=LxGvrU00 on August 29, 2026, 08:42:55 AM]
It has been four days since I applied for the withdrawal, but I still haven't received any response from Shuffle. It seems as if my application for the withdrawal has nothing to do with them at all. I'm completely at a loss. They have disabled my online customer service function and I have never received a reply when sending emails. I want to upload an image, but this is my first time on this forum. I don't know how to send it.

[/quote]
Even though he last logged into the forum on August 13th, you can send him a message explaining your problem. Do this:

https://bitcointalk.org/index.php?action=profile;u=3466374

Click where it says "Send this member a personal message" and describe your problem. You should also post your problem in their aan thread here:

https://bitcointalk.org/index.php?topic=5465575.0

They have a signature campaign on this forum, and from what I've seen, their thread is active, so it's possible that their signature campaign manager will see your problem in their thread and report it to the casino representative as soon as possible so they can see what's really happening. Since it's a casino with a signature campaign, they won't want to tarnish their reputation on this forum. For now, you can only expect a reaction from them after you post in their thread and send a message to the casino representative on this forum.

Re: Shuffle Casino defrauded me of $15,576.30.

Aug 29, 2026 15:11

quote

Like 0 Dislike

Quote from: LxGvrU00 on August 29, 2026, 08:42:55 AM
It has been four days since I applied for the withdrawal, but I still haven't received any response from Shuffle. It seems as if my application for the withdrawal has nothing to do with them at all. I'm completely at a loss. They have disabled my online customer service function and I have never received a reply when sending emails. I want to upload an image, but this is my first time on this forum. I don't know how to send it.

Even though he last logged into the forum on August 13th, you can send him a message explaining your problem. Do this:

https://bitcointalk.org/index.php?action=profile;u=3466374

Click where it says "Send this member a personal message" and describe your problem. You should also post your problem in their aan thread here:

https://bitcointalk.org/index.php?topic=5465575.0

They have a signature campaign on this forum, and from what I've seen, their thread is active, so it's possible that their signature campaign manager will see your problem in their thread and report it to the casino representative as soon as possible so they can see what's really happening. Since it's a casino with a signature campaign, they won't want to tarnish their reputation on this forum. For now, you can only expect a reaction from them after you post in their thread and send a message to the casino representative on this forum.

Report to moderator

[quote=348Judah on August 27, 2026, 10:58:07 AM]
Sometimes it will be very difficult for us to know if what you are saying is truly the same way it happened when you are unable to feel the proof of it. This is why we strongly advise that some evidence be shown between what transpired and how you have gone to this condition so far with them.

[/quote]He was a newbie here and just registered yesterday, and he might not be a forum user. Give him time to post issue formats properly.

[quote=348Judah on August 27, 2026, 10:58:07 AM]
Without any violation of the rules, I don't think there should be anything stopping you from making withdrawals after you have completed the KYC. This is where some evidence concerning your conversation and their response is needed to know what actually happened.

[/quote]You will be suprise with the casino can do when your PnL is positive. 

Even if your game usually does not need to be further checked, this KYC stuff can happen anytime and randomly check some user while they have statistic the total deposit are more than their withdrawal amount.

In short, PnL positive -> casino can randomly check KYC stuff anytime.

OP, tried to post in this thread with these formats:

[quote=escrow.ms on July 21, 2013, 05:28:05 PM]
Code:[b][color=black]What happened:: [/color][/b]

[b][color=black]Scammers Profile Link: [/color][/b]

[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]
Copy and paste it in new thread then fill all data.

[/quote]
Make sure to add some pictures as well.

Re: Shuffle Casino defrauded me of $15,576.30.

Sep 04, 2026 15:57

quote

Like 0 Dislike

#10

Quote from: 348Judah on August 27, 2026, 10:58:07 AM
Sometimes it will be very difficult for us to know if what you are saying is truly the same way it happened when you are unable to feel the proof of it. This is why we strongly advise that some evidence be shown between what transpired and how you have gone to this condition so far with them.

He was a newbie here and just registered yesterday, and he might not be a forum user. Give him time to post issue formats properly.

Quote from: 348Judah on August 27, 2026, 10:58:07 AM
Without any violation of the rules, I don't think there should be anything stopping you from making withdrawals after you have completed the KYC. This is where some evidence concerning your conversation and their response is needed to know what actually happened.

You will be suprise with the casino can do when your PnL is positive.

Even if your game usually does not need to be further checked, this KYC stuff can happen anytime and randomly check some user while they have statistic the total deposit are more than their withdrawal amount.

In short, PnL positive -> casino can randomly check KYC stuff anytime.

OP, tried to post in this thread with these formats:

Quote from: escrow.ms on July 21, 2013, 05:28:05 PM
Code:What happened::

Scammers Profile Link:

Reference Link:
Amount Scammed:
Payment Method:
Proof of Payment:
PM/Chat Logs:
Additional Notes:
Copy and paste it in new thread then fill all data.

Make sure to add some pictures as well.

Report to moderator

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