I am publishing this to document my personal experience with GhostSwap and to help others make informed decisions. This post is based on my personal experience and publicly available blockchain data.
Swap ID: 41gf6aamcb79iw8o
Amount: 12.44100000 ETH
Date: 24 May 2026
My wallet: 0x8520cc42c1a3500e82c77079d345f5425ca4c907
Transaction hash: 0xc22d4d100c5589179ee7c0808dea02cf034a9b5c92433eb1f2c4d0c7f27a71fe
What happened:
I sent 12.441 ETH to GhostSwap for a swap on 24 May 2026.
The funds were received, but the swap has not been executed.
I completed full KYC verification via SumSub and provided source-of-funds documentation.
Since then, support has only responded with "no updates" and has not provided timelines or a resolution.
Blockchain observation:
The transaction flow shows that the funds were forwarded to an address associated with HitBTC.
When I asked GhostSwap about this, they stated that HitBTC is not holding my funds.
If this is correct, it raises questions about who currently has control over the funds and the execution path of the swap.
Key inconsistencies:
GhostSwap's marketing materials describe the service as "KYC-free by default" with most swaps processed without verification. In my case, full KYC was required and funds remain unresolved.
Their Terms state that GhostSwap is non-custodial and does not hold user funds, yet my funds have been pending for over a month.
Blockchain data indicates routing through a HitBTC-associated address, while GhostSwap denies custody or control at that stage.
I requested disclosure of the licensed processing partner responsible for my transaction, but received no answer.
I sent a formal request to both support and legal contacts, with no response so far.
Actions I have taken:
Completed KYC via SumSub (25 June 2026)
Submitted source-of-funds documentation
Submitted formal requests to support and legal contacts
Filed public reports on Trustpilot and KYCnot.me
My goal: To recover my 12.441 ETH or complete the requested swap.
I will update this thread as the situation develops.
Edited Aug 19, 2026 09:38