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I agree with you; it's better to have prior notice about the KYC for a gambling site rather than asking for it later. That means users will know from the beginning they have to go through the KYC process, which means if they don't like KYC or using mobile numbers, they would simply skip it and move forward to another gambling platform.It's probably part of the regulation they are under. It is not uncommon for casinos to ask for a phone number during registration. From my point of view, they are pretty up front about their KYC(at least compared to casinos that claim to be a "no-kyc" casino). I mean, they never claimed to be a "no-kyc" casino, and if you look at their terms and conditions, it is stated what a gambler should do when registering.
I try deposit some bucks to activated the bonus and when I contacted support, they told me that the free spins are usually sent only to selected players via email. What disappointed me is that once the bonus was activated, I couldn't cancel it anymore and my balance got mixed with the bonus balance . According to support, if the bonus expires the entire balance could expire too since it's all treated as one balance now. So it's better to not play with bonus I guess and now I wait if it's true if my balance will be gone if the bonus expired, hope they will bring that feature soon so players able to cancel their bonus if they want to.
It wasn't a very good first impression or experience for me and it will definitely be my last time playing here unless they change the system.
Based on what I've read from our friends here who have been here for a long time, I can say that according to their suggestions, there seem to be many other things that this casino
should improve, though anyone is welcome on this forum platform here.
Maybe I agree with what my friend here said that the casino team should be transparent and as much as possible avoid the doubts of some gamblers
here on this platform.
You're right cause I've confirmed it, I thought it was optional but noticed that I couldn't register without a phone number, well I managed to register but I think the owners of the site should consider making it optional cause from the comments here, many people are more concerned with privacy and won't want to expose such information online. Another thing is the mandatory facial verification process, verifying the email and number is enough, some people could consider email and phone number but not that cause of privacy, if they want more customers from this forum they'll have to reconsider some policies cause there are other casinos that are reputable who doesn't request for such, potential customer from here would stick with them than perform facial verification with Rizzy.com, Welcome anyway.I see some casinos have same registration information but it's optional like you can register your account with either a phone number or an email address. The phone number can be in account security and you can turn it on if you want or just ignore it.Will this casino remove the phone number during registration after so many suggestions have been made here? Honestly, we don't want to register for casinos to always enter a phone number because for me this is part of privacy, so just an email and my password is more than enough like other casinos.
Maybe later they will answer about this inconvenience for users from the past we are used to not using phone numbers, however I still welcome this casino on Bitcointalk, and WELCOME.
With Rizzy, it's mandatory because registration requires both email address and a phone number but generally for privacy of users, I agree with suggestion to remove this mandatory information.
They are invariably telling people not to use their bonus and that is not encouraging. I have not see this type of arrangement where bonus is mixed with deposit and in which deposit will expire together with bonus. What I have seen is a situation whereby the bonus is separated form the deposit with the option of allowing players chose which of them to use in playing with at any time. A lot of things are not too clear with the casino and I thing the support need to step in and make some explaining to put people's mind at ease.I try deposit some bucks to activated the bonus and when I contacted support, they told me that the free spins are usually sent only to selected players via email. What disappointed me is that once the bonus was activated, I couldn't cancel it anymore and my balance got mixed with the bonus balance . According to support, if the bonus expires the entire balance could expire too since it's all treated as one balance now. So it's better to not play with bonus I guess and now I wait if it's true if my balance will be gone if the bonus expired, hope they will bring that feature soon so players able to cancel their bonus if they want to.
In fact, At some casinos, Bonuses are usually not mixed with the main Balance and can even be Played early or when the balance is depleted. However, each Casino has different rules, But combining them like this can certainly confuse Users, as if They aren't used immediately, They will expire due to the limits.They are invariably telling people not to use their bonus and that is not encouraging. I have not see this type of arrangement where bonus is mixed with deposit and in which deposit will expire together with bonus. What I have seen is a situation whereby the bonus is separated form the deposit with the option of allowing players chose which of them to use in playing with at any time. A lot of things are not too clear with the casino and I thing the support need to step in and make some explaining to put people's mind at ease.I try deposit some bucks to activated the bonus and when I contacted support, they told me that the free spins are usually sent only to selected players via email. What disappointed me is that once the bonus was activated, I couldn't cancel it anymore and my balance got mixed with the bonus balance . According to support, if the bonus expires the entire balance could expire too since it's all treated as one balance now. So it's better to not play with bonus I guess and now I wait if it's true if my balance will be gone if the bonus expired, hope they will bring that feature soon so players able to cancel their bonus if they want to.
The worse scenario of phone number during sign up I have seen is optional.Btw, is mobile number mandatory? Would have been better if it was optional.
Welcome to the Bitcointalk community!
It's clear someone did their homework and prepared well for their forum launch: purchased a Copper Membership and a professional ANN thread.
Congratulations on your successful entry and good luck!
After checking your profile on X, I see you're not a new casino. The profile was created just two years ago, in 2024. It's great that you've finally visited our community.
Everyone will surely be very happy if you have some cool promotions for Bitcointalk users - we will reward you with honest feedback.
It's clear someone did their homework and prepared well for their forum launch: purchased a Copper Membership and a professional ANN thread.
Congratulations on your successful entry and good luck!
Yup, it's just the beginning in the right direction, but still a long way to go and gain trust among the gamblers. Two things that they need to do immediately are to engage the audience here by responding to every message, and also if they start some bonuses for Bitcointalk users, that would be nice too.
Time will tell how they promote their casino and how good their gambling services are at Rizzy.com
Welcome to forum happy to see this new casino. May be it different from others . Can you explain how this casino is good and why I should deposit here?
Everyone will surely be very happy if you have some cool promotions for Bitcointalk users - we will reward you with honest feedback.
I was gonna take a break from gambling for a bit, but maybe I could do one last sesh especially if there are good bitcointalk promotion/s inbound haha.
I took a peek at the slots library, I could see myself playing here. They should add a way for us to sort the games by date as well. I would also like to know more about the welcome depo bonus. Wager req, excluded games if any, max win cap, etc.
Anyhoo, welcome welcome OP.
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