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1win.com is the #1 crypto casino and sportsbook supporting .BTC, XMR, ETH, TON, TRX, LTC, USDT., etc. The community-focused platform offers its players not only the best gaming experience (1win has won numerous international awards) and original games, but also a welcome bonus of up to 600%. 🎁

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1️⃣ Multilingual interface / Mobile and desktop applications available.
2️⃣ VIP Transfer: https://1win.com/vip-club (A personal manager will contact you within 48 hours).
3️⃣ Live Chat / Email Address: support@1win.social, https://telegram.me/FAQ_1win_bot

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Edited Oct 30, 2026 07:22
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Comments (779)

Will you mind sharing what’s the problem for the cancelled payout? I’m sure you contacted already the support and gave an insight to your account situation.
I tried checking the previous pages and the poster doesn't seem to imply they have withdrawal problems. It doesn't make sense that he managed to withdraw shortly after that if the casino thinks his withdrawal needs to be paused too. That being said, some users do claim they have withdrawal problems for a few days or so. Maybe you mixed them up? CMIIW.
Except this is a new developing issue, I don't any think there is any serious withdrawal issues aside from that which may have resulted or been a result of a system error or something..

A user did complain that his withdrawal request was auto canceled three times before it went through on the fourth trial, no reason was given as the reason for the cancelation which clearly suggest the cancelation must have been as a result of system error like I said before, and note that the user was already kyced.
If another or other users have also experienced the same again, then I guess its an issue that the 1win management should immediately look into and fix as soon as possible.
The best way to go about this is to contact the support team since it is a personal account issues. 1win has one of the best withdrawal in the forum but if you have some issue in your account they will delay and refund it to you or cancel the withdrawal. If the payout was cancelled, he can try again after sometimes again and I believed it will go through in the next attempt.
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Will you mind sharing what’s the problem for the cancelled payout? I’m sure you contacted already the support and gave an insight to your account situation.
I tried checking the previous pages and the poster doesn't seem to imply they have withdrawal problems. It doesn't make sense that he managed to withdraw shortly after that if the casino thinks his withdrawal needs to be paused too. That being said, some users do claim they have withdrawal problems for a few days or so. Maybe you mixed them up? CMIIW.
Except this is a new developing issue, I don't any think there is any serious withdrawal issues aside from that which may have resulted or been a result of a system error or something..

A user did complain that his withdrawal request was auto canceled three times before it went through on the fourth trial, no reason was given as the reason for the cancelation which clearly suggest the cancelation must have been as a result of system error like I said before, and note that the user was already kyced.
If another or other users have also experienced the same again, then I guess its an issue that the 1win management should immediately look into and fix as soon as possible.
The best way to go about this is to contact the support team since it is a personal account issues. 1win has one of the best withdrawal in the forum but if you have some issue in your account they will delay and refund it to you or cancel the withdrawal. If the payout was cancelled, he can try again after sometimes again and I believed it will go through in the next attempt.
I can't even see any case here if the withdrawal gets canceled three times and later goes through it shows that that cancelation where as a result of an error that could come from the network or so, but it shouldn't be an issue here since in the end the withdrawal was finally processed.

I will not say that 1win has the best withdrawal here, but I am sure that those who have been gambling on the casino have not made any negative remarks as regards 1win withdrawals.
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What we should be more concerned about is responsible gambling practice which has to do with knowing when to stop gambling when you know that you are losing a lot of money in the process.
It is hard to think of it when there is still some money left in the balances. Stopping is an option but for most gamblers, it won't be an option until they have nothing left. They might lose a lot of money as they gamble but as long as there is still money to gamble with, they'll continue to do what is necessary for them and that's to keep on betting until they reach zero balance. We've been there for so many time and the emotions ticking to us is extreme when all we want is to recover and win but ain't happening.

At this stage, it seems addiction is almost settling in, if only it hasn't settled completely. To gamble responsibly is kind of difficult when the losses just keep coming. Just as you've said above, when there's some remaining balance, the zeal to continue is there, until a zero balance, then the eyes will clear up.

In this level, I think making an available balance for each day on the account, so that when the balance for the day has gotten to zero, then the gambling for the day comes to an end, and if there be gains made, profits can be kept safe, even while still gambling.
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Im still not playing since those days, the pic i posted happened before the bad luck day.  im still waiting for the pay-out day to continue my journey in gambling
Don't you have assets from many previous wins, why wait for weekly payments to continue the gambling journey hahaha

Well, the day before I also made a deposit of $60 because I was interested in playing slots, from $60 I managed to get some profits in fs which my balance at that time became $180 or so. But because I forgot the withdrawal button until my balance was drained again in several types of slots which eventually all balances became zero.

You are right, sometimes our luck is not too big at that time, so if you forget to withdraw, the initial victory will be a defeat in the next game.
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Well, the day before I also made a deposit of $60 because I was interested in playing slots, from $60 I managed to get some profits in fs which my balance at that time became $180 or so. But because I forgot the withdrawal button until my balance was drained again in several types of slots which eventually all balances became zero.

You are right, sometimes our luck is not too big at that time, so if you forget to withdraw, the initial victory will be a defeat in the next game.
I think its not about forgetting to withdraw; its about more of the excitement and the adrenaline rush. When the adrenaline rush is high, the excitement to continue overrides your willingness to withdraw, as if you're depriving yourself of the opportunity to win more, until you realize you made an error and forget to withdraw.
Happens to me many times; the excitement turns to blaming myself on why I choose not to withdraw.
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Don't call it the worst day if something still has happened to you. You still able to withdraw those greens out there and the results might be red on the other side. But, you are still able to withdraw that money which seems good for all of the results that you've got.

Those greens were deposited to the account. This is what withdraw looks like on 1win website.

green with negative sign is a withdrawl (completed)
the re ones were cancelled.
What i posted before was + sign which is deposit.
Still, you're one of the luckiest in here mate and you've made some money and withdrawn some for yourself. Congratulations with that.

It is hard to think of it when there is still some money left in the balances. Stopping is an option but for most gamblers, it won't be an option until they have nothing left. They might lose a lot of money as they gamble but as long as there is still money to gamble with, they'll continue to do what is necessary for them and that's to keep on betting until they reach zero balance. We've been there for so many time and the emotions ticking to us is extreme when all we want is to recover and win but ain't happening.

At this stage, it seems addiction is almost settling in, if only it hasn't settled completely. To gamble responsibly is kind of difficult when the losses just keep coming. Just as you've said above, when there's some remaining balance, the zeal to continue is there, until a zero balance, then the eyes will clear up.

In this level, I think making an available balance for each day on the account, so that when the balance for the day has gotten to zero, then the gambling for the day comes to an end, and if there be gains made, profits can be kept safe, even while still gambling.
It is not difficult at all when you're thinking of your welfare. When you gamble and you've made a lot of losses, since you're gambling responsibly all you have to think of it is on how to react on it. And one of the best reactions that one gambler can do is stop for a moment to realize the situation that he's in before proceeding.
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Athletic Bilbao 1: 0 As Roma

Frankfurt 2: 0 Ajax

Lazio 0: 0 Victoria plezen

Olympiacus 0: 1 Bodo/Blink
 
All games is currently at halftime

Athletic Bilbao 3: 1 As Roma (red card)

Frankfurt 4: 1 Ajax

Lazio 1: 1 Victoria plezen

Olympiacus (red card) 2: 1 Bodo/Blink

All the results were predictable according to the odds, with the exception of Lazio vs. Viktoria, as no one imagined the Victorians would hold their own against Lazio's prowess. Those who had bet on Viktoria to draw, even without a goal, were the luckiest bets on the matches listed, while Lazio fans were in for a huge disappointment.
Report to moderator
I am pleased to inform everyone that I finally got my pending cashout. 1win.Global canceled it three times again, but on the 4th try, they let me cash out . I still do not know what the reason for this strange behaviour is, but let's hope it will never happen again as it is so frustrating to go through that experience. One more thing: 1win.Global should inform the player via in-site notification or email whenever cashout is being cancelled by them.
 

I'm kind of in a loop myself right now. I guess with you the reason was that you have mostly withdrawn money you won in the poker freeroll tournaments, so you got "their" money. For me this is my second withdrawal and I am still under the amount I deposited (maybe 5$). Still my withdrawal is pending since a good day now and nothing is moving. I mean having to wait for a double digit withdrawal should not happen.
Winnings by the way are from poker so the site didn't even lose money to me.

Having long waiting times really is not industry standard and should be improved if they want to stay competitive in this business.
Report to moderator
Athletic Bilbao 1: 0 As Roma

Frankfurt 2: 0 Ajax

Lazio 0: 0 Victoria plezen

Olympiacus 0: 1 Bodo/Blink
 
All games is currently at halftime

Athletic Bilbao 3: 1 As Roma (red card)

Frankfurt 4: 1 Ajax

Lazio 1: 1 Victoria plezen

Olympiacus (red card) 2: 1 Bodo/Blink

All the results were predictable according to the odds, with the exception of Lazio vs. Viktoria, as no one imagined the Victorians would hold their own against Lazio's prowess. Those who had bet on Viktoria to draw, even without a goal, were the luckiest bets on the matches listed, while Lazio fans were in for a huge disappointment.

How lucky can someone be after betting on a goalless draw for Lazio vs Viktoria Plezen fixture?
That’s a loss in the betting system. That would be you betting on correct score which, I can only imagine the odd that wouldn’t be 3.4 - 5 even. Odds for such outcome when specified is usually huge. Thought the game might have result in a Lazio 1:1 Viktoria Plezen, on the bases of a goalless draw 0:0, that’s a lost bet.

Predicting Bilbao for a win market against Roma, that’s likely going to be the case for many and rightly so.
Predicting Ajax and Frankfurt for the goal market, I could come up with that but, wouldn’t be so positive on the win. Normally, I would expect Lazio to win Plezen but, it’s a draw there and am likely not betting on Olympiacus, just wouldn’t know what to predict.
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I am pleased to inform everyone that I finally got my pending cashout. 1win.Global canceled it three times again, but on the 4th try, they let me cash out . I still do not know what the reason for this strange behaviour is, but let's hope it will never happen again as it is so frustrating to go through that experience. One more thing: 1win.Global should inform the player via in-site notification or email whenever cashout is being cancelled by them.
This is not funny, it's your money we are talking about, I hope you've learned your lesson now.

The most annoying thing is that some casinos would cancel withdrawals and will not even update the customer on the cancellation and the reason for their actions. Can there be any reason in your case in the first place? I doubt that.

Besides, did you contact them about it and what was their response? Well, "half-word is enough for the wise," you should not wait till the money finally hooks next time while they cite some inexistent information against you to cover up.
Report to moderator
I am pleased to inform everyone that I finally got my pending cashout. 1win.Global canceled it three times again, but on the 4th try, they let me cash out . I still do not know what the reason for this strange behaviour is, but let's hope it will never happen again as it is so frustrating to go through that experience. One more thing: 1win.Global should inform the player via in-site notification or email whenever cashout is being cancelled by them.
This is not funny, it's your money we are talking about
It is an expression of happiness because I got my well deserved winnings. Although you can teach me which expression I have make on a particular occasion. I am all ears. LOL

I hope you've learned your lesson now.
What lesson? If somebody needs to learn a lesson here, it is the casino in question by taking feedbacks from players like me and I am sure they are learning very fast.

Besides, did you contact them about it and what was their response?



For me this is my second withdrawal and I am still under the amount I deposited (maybe 5$). Still my withdrawal is pending since a good day now and nothing is moving. I mean having to wait for a double digit withdrawal should not happen.
Winnings by the way are from poker so the site didn't even lose money to me.

Having long waiting times really is not industry standard and should be improved if they want to stay competitive in this business.
You will surely get it, but sometimes 1win.global behaves strangely. I guess you have ordered cashout through crypto right? If That is true, than 1win.global need to address it ASAP as I thought it was becasue of bank cashouts. 1 day delay is not accepatble specially for cyrpto. Please keep us updated about your cashout status. One more thing sometimes you need to remind their custom support 2-3 times . 
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Casino scammer, accused me of collusion and the same IP address ha-ha-ha, we have such cases in court won the player, and these scammers know that they can not sue and block players do not return deposits. do not recommend this casino to play, 100% scammers
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Casino scammer, accused me of collusion and the same IP address ha-ha-ha, we have such cases in court won the player, and these scammers know that they can not sue and block players do not return deposits. do not recommend this casino to play, 100% scammers

Casino should return deposit but there’s an exemption to rule if one of the connected account won the amount which is equivalent to the deposit that you made since multiple account is considered already as one once there’s already an IP connection.

I don’t use this casino personally so I can’t comment about it’s reputation but having multiple account issue is not that new and very popular way of user to take advantage on casino offer.
Report to moderator
Athletic Bilbao 1: 0 As Roma

Frankfurt 2: 0 Ajax

Lazio 0: 0 Victoria plezen

Olympiacus 0: 1 Bodo/Blink
 
All games is currently at halftime

Athletic Bilbao 3: 1 As Roma (red card)

Frankfurt 4: 1 Ajax

Lazio 1: 1 Victoria plezen

Olympiacus (red card) 2: 1 Bodo/Blink

All the results were predictable according to the odds, with the exception of Lazio vs. Viktoria, as no one imagined the Victorians would hold their own against Lazio's prowess. Those who had bet on Viktoria to draw, even without a goal, were the luckiest bets on the matches listed, while Lazio fans were in for a huge disappointment.
Roma's red card was 100% deserved. Hummels handed the ball away as though it were a gift, then attempted to correct it with a desperation tackle. Then Nico Williams takes his job seriously. He has pace, judgment, and now he is delivering in major events. He will cause trouble for quarter defenders

Frankfurt seriously embarrassed Ajax. Götze won the World Cup with Germany in 2014, went missing for years, and is now making a comeback to his career. Frankfurt's whole attack came together, Bahoya, Ekitike, everyone was on fire

Lazio let Plzen make this far more difficult than it should have been. And unless they wake up, Lazio has little chance of diving deeply in this competition. Bodo/Glimt advanced easily even without having to win the second leg. You know a team is strong in this manner. They’re playing like they belong in the quarters
Report to moderator
Athletic Bilbao 1: 0 As Roma

Frankfurt 2: 0 Ajax

Lazio 0: 0 Victoria plezen

Olympiacus 0: 1 Bodo/Blink
 
All games is currently at halftime

Athletic Bilbao 3: 1 As Roma (red card)

Frankfurt 4: 1 Ajax

Lazio 1: 1 Victoria plezen

Olympiacus (red card) 2: 1 Bodo/Blink

All the results were predictable according to the odds, with the exception of Lazio vs. Viktoria, as no one imagined the Victorians would hold their own against Lazio's prowess. Those who had bet on Viktoria to draw, even without a goal, were the luckiest bets on the matches listed, while Lazio fans were in for a huge disappointment.
Roma's red card was 100% deserved. Hummels handed the ball away as though it were a gift, then attempted to correct it with a desperation tackle. Then Nico Williams takes his job seriously. He has pace, judgment, and now he is delivering in major events. He will cause trouble for quarter defenders

Frankfurt seriously embarrassed Ajax. Götze won the World Cup with Germany in 2014, went missing for years, and is now making a comeback to his career. Frankfurt's whole attack came together, Bahoya, Ekitike, everyone was on fire

Lazio let Plzen make this far more difficult than it should have been. And unless they wake up, Lazio has little chance of diving deeply in this competition. Bodo/Glimt advanced easily even without having to win the second leg. You know a team is strong in this manner. They’re playing like they belong in the quarters
You're right and the red card really impacted on Roma in a bad way as they where humiliated by Bilbao by 3:1 this is not a good result for Roma because saying goodbye to the Europa League in a time that Roma is getting back to form is something that is not a good thing for the team because I really wanted Roma to stay longer than this level that they get to , but this exit from the Europa League by Roma will help them to focus more on the seria A because they are not in a good position at  the moment so that they can finish in a European spots at tbe end of the season.

But for Bilbao nice one for them as the got made it through to the next round of the Europa League I really see them going far in the Europa League this season because I don't expect them to play this well in the return leg of this fixture.
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