Comments (5579)
this is not true as rollbit has held my money illegally for 2+ months and still not resolved. they ignore me on live chat and email. i have $30k+ USD in my account.
https://bitcointalk.org/index.php?topic=5463996.new#new
Hi, I replied you on your accusation thread for this matter. This one is on me. Razer replied me soonest after I hit him a PM and was ready to take it to GamingCuracao, but I was looking for other means to resolve the dispute and then forgot to update you.
Hello guys im posting here regarding the rollbit casino locking my 7000$ deposit money.I opened the account normally and they asked for verification which i did and they just locked up my account without any info.I really hope someone can clear this up since i haven't played,thats just the deposit.All im asking is getting my money back.Thanks in advance.
Hold on a moment while I shoot a PM informing Razer about this, lest your post got drowned by discussion on this thread and went unnoticed.
Hello dear Rollbit.
May I ask why got so many Scam Accusations against you?
In the Scam Accusations topic only on the first page you got 3 I can only guess, but it's many more, other pages, and people that don't sign up on this forum.
Have you had a chance to look into any of those accusations? I just did a quick check. In one case, the accuser eventually got their money back, but they never returned to the forum to confirm or dispute it. In the second case, it's about a user who was blocked after withdrawing $68k, supposedly through arbitrages and market manipulation on Rollbit crypto exchange. As for the third case involving live blackjack, it's still a bit murky, and I don't see enough evidence to definitively conclude that the casino cheated the player.
This is really worrying. Please don't scam your customers.
What led you to that conclusion? You didn't point to any particular case; you simply brought up three accusations you observed without verifying their validity. In the online casino industry, it's rare to find a casino with a long history that hasn't faced complaints from unhappy players. Many of these complaints turn out to be baseless.
And before you jump to any conclusions, no, I don't work for the casino and have no incentive to defend them, even though I wear their signature. I'm just sharing my honest perspective without any prejudice.
Hello dear Rollbit.
May I ask why got so many Scam Accusations against you?
In the Scam Accusations topic only on the first page you got 3 I can only guess, but it's many more, other pages, and people that don't sign up on this forum.
Have you had a chance to look into any of those accusations? [...] In the second case, it's about a user who was blocked after withdrawing $68k, supposedly through arbitrages and market manipulation on Rollbit crypto exchange. [...]
I'd like to add that the second user was already explained that they utilize [and by utilize, I mean questionably taking huge advantage of] a feature to 1,000x leverage of one of their "trading" game, already made a huge profit of it from very small deposit [$99.55 v. 67,009.05], and when asked further about why he delibetely abusing their trading feature, he went defensive and start calling anyone questioning him as staff or Rollbit.
Hello dear Rollbit.
May I ask why got so many Scam Accusations against you?
In the Scam Accusations topic only on the first page you got 3 I can only guess, but it's many more, other pages, and people that don't sign up on this forum.
Have you had a chance to look into any of those accusations? I just did a quick check. In one case, the accuser eventually got their money back, but they never returned to the forum to confirm or dispute it. In the second case, it's about a user who was blocked after withdrawing $68k, supposedly through arbitrages and market manipulation on Rollbit crypto exchange. As for the third case involving live blackjack, it's still a bit murky, and I don't see enough evidence to definitively conclude that the casino cheated the player.
This is really worrying. Please don't scam your customers.
What led you to that conclusion? You didn't point to any particular case; you simply brought up three accusations you observed without verifying their validity. In the online casino industry, it's rare to find a casino with a long history that hasn't faced complaints from unhappy players. Many of these complaints turn out to be baseless.
And before you jump to any conclusions, no, I don't work for the casino and have no incentive to defend them, even though I wear their signature. I'm just sharing my honest perspective without any prejudice.
my scam accusations are legit and i assume there is no coincidence that others are also claiming rollbit scammed them. i just made sports bets and thats it. they are accusing me of multi accounting and not telling me which other accs.
rollbit is holding my winnings and even my deposits and not answering in chat. it is 3 months i cannot withdraw and just being completely ignored.
If you notice that there are no casinos that look clean on this forum, there are definitely problems and people who want to compete with this business in a dirty way, it doesn't matter what the accusations are as long as you can research them more deeply about the alleged case, maybe you will know the answer whether they pay and ignore it, sometimes there are casinos that ignore accusations because they are not proven to be true and gamblers are caught cheating.Hello dear Rollbit.
May I ask why got so many Scam Accusations against you?
In the Scam Accusations topic only on the first page you got 3 I can only guess, but it's many more, other pages, and people that don't sign up on this forum.
This is really worrying. Please don't scam your customers.
So understand here that every casino always has accusations of some kind whether the person was paid by another casino to bring down another casino or whatever, understand and research again to find out more clearly, so far Rollbit is still operating and is still trusted by many of the gambling community in this forum.
It's mostly people who do not follow the rules and when the casino takes away their money (and most of the time that money is frozen, not spent by the casino) because the user broke the rules, that means that the user will come back here and start to complain here, even some people who did not have a user account here and opens a newbie one just to complain about it only to find out later on that they were the ones who broke the rules.If you notice that there are no casinos that look clean on this forum, there are definitely problems and people who want to compete with this business in a dirty way, it doesn't matter what the accusations are as long as you can research them more deeply about the alleged case, maybe you will know the answer whether they pay and ignore it, sometimes there are casinos that ignore accusations because they are not proven to be true and gamblers are caught cheating.
So understand here that every casino always has accusations of some kind whether the person was paid by another casino to bring down another casino or whatever, understand and research again to find out more clearly, so far Rollbit is still operating and is still trusted by many of the gambling community in this forum.
The biggest defense those users have "if I lost money they would have let me do it, but because I won money they are not giving it to me" which makes no sense, by breaking the rule if you gain not advantage of course nobody will limit you, why would they, that's the consequence you got already, but if you gain an advantage, someone has to stop you.
my scam accusations are legit and i assume there is no coincidence that others are also claiming rollbit scammed them. i just made sports bets and thats it. they are accusing me of multi accounting and not telling me which other accs.
When it comes to your case, proving it's a scam on their part isn't exactly straightforward. Rollbit claims they have substantial proof of your multi-accounting, while you deny it. So, it appears you have two choices here. You can either consider Rollbit Razer's offer or take this complaint to their licensor, who will ultimately determine the validity of the evidence against you.
rollbit is holding my winnings and even my deposits and not answering in chat. it is 3 months i cannot withdraw and just being completely ignored.
That's not the case  they did respond to you in the chat and here. Now it's up to you to decide whether you want to go along with their request or consider other options.
This is how they ruin a site though, most of those accusations are fake and not supported by the fact.Hello dear Rollbit.
May I ask why got so many Scam Accusations against you?
In the Scam Accusations topic only on the first page you got 3 I can only guess, but it's many more, other pages, and people that don't sign up on this forum.
This is really worrying. Please don't scam your customers.
Though in some cases the Rollbit team is able to solve it as they are cooperating with the gambler as well.
This accusation will remain as an accusation if thereÂs no basis after all, and with this its just a proof that thereÂs no perfect site, this kind of problem can help the site to be more better, until those Fudster will stop bothering them.
Rules are clear and bold enough and those users just try to break rules intentionally because they think they are smart enough to outsmart the casino. What do they have at the end?It's mostly people who do not follow the rules and when the casino takes away their money (and most of the time that money is frozen, not spent by the casino) because the user broke the rules, that means that the user will come back here and start to complain here, even some people who did not have a user account here and opens a newbie one just to complain about it only to find out later on that they were the ones who broke the rules.
They only can complain without proof to show that they are innocent and victim. In contrast, the casino has full set of data for user law-breaking activities and when they pull the serious card like account termination, it's serious enough because they don't easily self-harm their reputation. I've seen many cases like this, complain day by day, use bad words and eventually when results are out from customer support, more violations are detected.
In that case, Rollbit did their processings for withdrawal of that user a few times, before they terminate his account. Total amount of approved withdrawals is not small as I recall.I'd like to add that the second user was already explained that they utilize [and by utilize, I mean questionably taking huge advantage of] a feature to 1,000x leverage of one of their "trading" game, already made a huge profit of it from very small deposit [$99.55 v. 67,009.05]
It sucks but because he abused the casino, exploited it, he has to end with a failed, invalid accusation.Quoteand when asked further about why he delibetely abusing their trading feature, he went defensive and start calling anyone questioning him as staff or Rollbit.
[...] it is 3 months i cannot withdraw and just being completely ignored.
You are not being ignored, as I've told you on your accusation thread and here earlier, they've give their willingness to escalate this issue to their licensor and will fully cooperate there, where every evidences can be given in confidence. You can refer to the recent posts in your thread [which I am sure you're aware of, as you can post another things after I updated you] if you want to move your case and get to the bottom of it as fast as it can.
Maybe it's just frozen/locked for the time being considering what you deposit is somewhat huge for a single transaction. You can read there AML policy here: https://rollbit.com/aml and I think it has explained to you on the email if how was your account was frozen. Just keep contacting them.Hello guys im posting here regarding the rollbit casino locking my 7000$ deposit money.I opened the account normally and they asked for verification which i did and they just locked up my account without any info.I really hope someone can clear this up since i haven't played,thats just the deposit.All im asking is getting my money back.Thanks in advance.
New users always know that forums are a great place to find help and attract attention even though we always ignore new users without complete information and cases. currently, every deposit of $2000 or more will require KYC this is a standard rule that applies to almost all casinos so there is no other way he has to go through KYC + 1x wagering before requesting a withdrawal both are ways to anticipate money laundering practices in casinos.
I saw an advice in a thread in the gambling discussion section that said it's prolly better to do your KYC stuff right away even before you make a deposit esp if you're planning on making a large deposit. What this does is you make sure your ID and other docs are good and acceptable for the gambling site.
It's what I used to do when I was playing poker hard core back in the say and it's what I still do with crypto exchanges even if I don't have any plans to make any deposit right away. I mean yeah I know the privacy stuff, they're out to get you, yadda yadda yadda... But really, how are we supposed to avoid KYC these days? Might as well just do it. If you don't want to, then don't make a deposit.
Absolutely right, I saw the same thread, it was pretty active in the gambling discussion board for several weeks if not months, and I pretty much agree, and it is the same thing I do with most exchanges I sign up on, I go through the verification process immediately after sign up and make sure to get verified before making any deposits ..though are times when I end up not using the exchange but then, I already have a verified account just incase one day, something comes up and I have need to use the exchange, I won't have to bother myself with kyc verification any more..Maybe it's just frozen/locked for the time being considering what you deposit is somewhat huge for a single transaction. You can read there AML policy here: https://rollbit.com/aml and I think it has explained to you on the email if how was your account was frozen. Just keep contacting them.Hello guys im posting here regarding the rollbit casino locking my 7000$ deposit money.I opened the account normally and they asked for verification which i did and they just locked up my account without any info.I really hope someone can clear this up since i haven't played,thats just the deposit.All im asking is getting my money back.Thanks in advance.
New users always know that forums are a great place to find help and attract attention even though we always ignore new users without complete information and cases. currently, every deposit of $2000 or more will require KYC this is a standard rule that applies to almost all casinos so there is no other way he has to go through KYC + 1x wagering before requesting a withdrawal both are ways to anticipate money laundering practices in casinos.
I saw an advice in a thread in the gambling discussion section that said it's prolly better to do your KYC stuff right away even before you make a deposit esp if you're planning on making a large deposit. What this does is you make sure your ID and other docs are good and acceptable for the gambling site.
It's what I used to do when I was playing poker hard core back in the say and it's what I still do with crypto exchanges even if I don't have any plans to make any deposit right away. I mean yeah I know the privacy stuff, they're out to get you, yadda yadda yadda... But really, how are we supposed to avoid KYC these days? Might as well just do it. If you don't want to, then don't make a deposit.
For gambling casino, I am not a user of too many casinos, and I am already verified in the two casinos I use the most, and they are stake and 1xbet , Stake is my international casino where I play with crypto, while 1xbet is my local casino where I play with local currency..
I still play on some other casinos like Rollbit and co, but it's only occasional and on special events, not verified here but always ready to any time I win amount that will require to before I withdraw.
Absolutely right, I saw the same thread, it was pretty active in the gambling discussion board for several weeks if not months, and I pretty much agree, and it is the same thing I do with most exchanges I sign up on, I go through the verification process immediately after sign up and make sure to get verified before making any deposits ..though are times when I end up not using the exchange but then, I already have a verified account just incase one day, something comes up and I have need to use the exchange, I won't have to bother myself with kyc verification any more..Maybe it's just frozen/locked for the time being considering what you deposit is somewhat huge for a single transaction. You can read there AML policy here: https://rollbit.com/aml and I think it has explained to you on the email if how was your account was frozen. Just keep contacting them.Hello guys im posting here regarding the rollbit casino locking my 7000$ deposit money.I opened the account normally and they asked for verification which i did and they just locked up my account without any info.I really hope someone can clear this up since i haven't played,thats just the deposit.All im asking is getting my money back.Thanks in advance.
New users always know that forums are a great place to find help and attract attention even though we always ignore new users without complete information and cases. currently, every deposit of $2000 or more will require KYC this is a standard rule that applies to almost all casinos so there is no other way he has to go through KYC + 1x wagering before requesting a withdrawal both are ways to anticipate money laundering practices in casinos.
I saw an advice in a thread in the gambling discussion section that said it's prolly better to do your KYC stuff right away even before you make a deposit esp if you're planning on making a large deposit. What this does is you make sure your ID and other docs are good and acceptable for the gambling site.
It's what I used to do when I was playing poker hard core back in the say and it's what I still do with crypto exchanges even if I don't have any plans to make any deposit right away. I mean yeah I know the privacy stuff, they're out to get you, yadda yadda yadda... But really, how are we supposed to avoid KYC these days? Might as well just do it. If you don't want to, then don't make a deposit.
For gambling casino, I am not a user of too many casinos, and I am already verified in the two casinos I use the most, and they are stake and 1xbet , Stake is my international casino where I play with crypto, while 1xbet is my local casino where I play with local currency..
I still play on some other casinos like Rollbit and co, but it's only occasional and on special events, not verified here but always ready to any time I win amount that will require to before I withdraw.
The biggest problem has always been the verification of the KYC, what you are talking about is good to apply, pass the KYC by the time the exchange is activated because everything related to verification is already ready so that you do not have any problem So when this is done there should no longer be a problem, the same thing I think should be done with the casinos, before depositing the KYC process should be completed because it is annoying if you play, win and then they put in a lot of hurdles to pass the KYC , this is something that I do not recommend that anyone let it pass because at the moment of withdrawing no one likes to wait, sometimes a player may feel that the player does not want to grant him the withdrawal.
The biggest problem has always been the verification of the KYC, what you are talking about is good to apply, pass the KYC by the time the exchange is activated because everything related to verification is already ready so that you do not have any problem So when this is done there should no longer be a problem, the same thing I think should be done with the casinos, before depositing the KYC process should be completed because it is annoying if you play, win and then they put in a lot of hurdles to pass the KYC , this is something that I do not recommend that anyone let it pass because at the moment of withdrawing no one likes to wait, sometimes a player may feel that the player does not want to grant him the withdrawal.
I think KYC had never been a problem for a gambler that hides nothing. Only those who have problem with their identity and wanted to stay in private who make KYC as an issue because they don't want themselves exposed. Others even lying just to make them look the victim but in fact they are exploiting the casino, through multiple account reason why they don't want to undergo KYC because they already did made it on their other account.
KYC processing is very easy and can be approved in a matter of minutes to days depending on the level of KYC. I also agree that for the smooth sailing experience, it is better to undergo KYC before depositing any amount to play on a platform that requires it.
my scam accusations are legit and i assume there is no coincidence that others are also claiming rollbit scammed them. i just made sports bets and thats it. they are accusing me of multi accounting and not telling me which other accs.
When it comes to your case, proving it's a scam on their part isn't exactly straightforward. Rollbit claims they have substantial proof of your multi-accounting, while you deny it. So, it appears you have two choices here. You can either consider Rollbit Razer's offer or take this complaint to their licensor, who will ultimately determine the validity of the evidence against you.
rollbit is holding my winnings and even my deposits and not answering in chat. it is 3 months i cannot withdraw and just being completely ignored.
That's not the case  they did respond to you in the chat and here. Now it's up to you to decide whether you want to go along with their request or consider other options.
I also think the case should be escalated to higher authority for mediation.
This is the advantage of completing the kyc requirement before playing. You don't have to worry even you win huge because you're already verified. There are really cases wherein a certain casino is holding a gambler's winnings or not accepting the documents for some reason. Well, it only happened if the site where you're playing is shady. In addition, it's a must for all gamblers to read the ToS of the casino so we're aware of their rules and can prevent ourselves violating any of it.The biggest problem has always been the verification of the KYC, what you are talking about is good to apply, pass the KYC by the time the exchange is activated because everything related to verification is already ready so that you do not have any problem So when this is done there should no longer be a problem, the same thing I think should be done with the casinos, before depositing the KYC process should be completed because it is annoying if you play, win and then they put in a lot of hurdles to pass the KYC , this is something that I do not recommend that anyone let it pass because at the moment of withdrawing no one likes to wait, sometimes a player may feel that the player does not want to grant him the withdrawal.
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